Complaint Resolution System

A complaint can be lodged using any of the following methods:

Complaint Email Addresses

Complaint Phone Numbers


051-9201097 (Direct No. of Deputy Secretary Complaints)

051-9201096 (Complaint Section)

Complaint Fax Number


In-person Complainants

In-person complainant(s) can visit the Ministry at the following address to file a complaint.

Assistant Chief (Complaint Cell), Ministry of Overseas Pakistanis and Human Resource Development, 9th Floor, Kohsar Complex, Islamabad.

Feedback Form


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Pakistan Citizen’s Portal